Painted Figures & Terrain
Figure & Terrain Gallery

                                                  Serving the Hobbyist Since 1989!

Frequently Asked Questions - FAQs

Where can I purchase your products?

You can visit our on-line store Adventures And Hobbies Store.

Can I visit your store to pick up my purchase?

Unfortunately, we are not set up to have customers visit our facility. We are a 100% on-line and mail order operation; we do not maintain a physical storefront. All purchases are shipped to our customers.

How can I contact you?

The best way to contact us is by e-mail. Go to Contact Us at the bottom of this page to send us an e-mail and we will respond as quickly as we can.

Can I trust you?

We have worked hard at providing our customers with good service since 1989 when we opened our first brick and mortar shop. In 1999 we began to offer our products on the world wide web and continued our customer service efforts to include our on-line customers. We take great care to insure that your shopping experience is a pleasant and positive one. Since going to 100% on-line in 2004, we have had thousands of positive customer responses to our products and our service.

Here are some recent customer comments:

• "Great transaction. Quick shipping and excellent communication." - Brent B. in Shawnee, KS

• "Delighted with purchase: recommended." - Matthew B. in Warwickshire, United Kingdom

• "I just wanted to send a thank you for the latest shipment of terrain, which is just as incredible as always." - Samuel S. in Napa, CA

• "Item was perfect. Great delivery, outstanding packing and coms. Recommended." - Patrick F. in Herndon, VA

• "Courteous, fast response to question and received quick, will be repeat customer." - Gina S. in Torrington, CT

• "Excellent communication, fast delivery. Thanks so much!" - Schuyler C. in Ames, IA

• "Fast shipping, excellent items, pleasure to deal with, many thanks!!!!!!!!!!!!!!" - Martin F. in Hemmingen, Germany

• "Item arrived quickly, well-packed, and in good condition; great communication!!" - Andrew M. in Austin, TX

• "Excellent Product Excellent Seller Highly Recommended Thanks!" - John R. in Flint, MI

• "Good listing, fair prices, prompt fast shipping, well packaged. Thanks." - Todd T. in Eau Claire, WI

• "Fab item, exactly what I was looking for. This seller is awesome!!!" - Jo W. in Hertfordshire, United Kingdom

Click here to enter our on-line store:

You can send us an e-mail here: Contact Us

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